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Compliance and Ethics



Guide for Ethical Business Conduct

English version

Greek version

Indonesian version

Romanian version

Serbian version

Spanish version

This Guide outlines the standards of conduct that support our commitment to integrity — a commitment that requires that we conduct our business in an ethically responsible manner that respects and protects our relationships with our associates, our customers, our shareholders, and our communities.

This Guide is the core of a comprehensive compliance network that supports and encourages ethical business conduct. It is a tool that can help to make sound business decisions in accordance with the ethical and legal standards that define our business and upon which our reputation is based. This Guide does not incorporate or refer to all Delhaize Group policies, but acts as a synthesis of the key policies and principles that should govern all associates´ business conduct.

For over 140 years, our commitment to integrity has been foundational to our success. Today, as a global company, we are committed to being a responsible corporate citizen in every country and community where we do business. Integrity is more important than ever as we make decisions and empower each and every associate to conduct our business "the right way, every day.”

We also expect our franchisees, vendors and outside consultants -such as business, financial, technical or legal advisors - to be guided by these standards.

The Guide is also available in the following languages: Bahasa Indonesian, Dutch, French, Greek and Romanian.

Contact Information
Delhaize Group
Office of Compliance and Ethics
Square Marie Curie 40
1070 Brussels

Tel: 32 2 412 86 59
Fax: 32 2 412 83 89

Report a Concern
If you believe that in the course of doing business we failed to meet our ethical or legal obligations, Delhaize Group provides simple ways for associates and other persons to confidentially report (on an anonymous basis, if desired) concerns regarding specific matters. You can do this by either clicking on the link below or via the above mentioned mail address. 

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Disclosure Policy
As recommended by the Belgian Code on Corporate Governance, the Company has adopted a Disclosure Policy that sets out the framework and the guiding principles that the Company applies when disclosing information.

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